Technical Support

While the operation of LOUIS is simple compared to other UAV systems on the market, questions about operation will arise from time to time. TerraPan Labs technical support specialists are available to help answer any questions you may have by email or phone. All LOUIS systems include 1 year of unlimited technical support. Additional technical support can be purchased on an annual basis.

On Site Support

Rather have a TerraPan Labs engineer come to you? On site support is available to all LOUIS owners. On site support can save time and resources, particularly for more complicated problem or repairs. Pricing is dependent on location and duration of support so contact us (support@terrapanlabs.com) for details.